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Articles from CallRevu

CallRevu Debuts “The Doug Horner Show,” A New Series Elevating Conversations on Customer Experience, Social Media, and Responsible AI in Automotive Retail
NEW YORK, Nov. 17, 2025 (GLOBE NEWSWIRE) -- CallRevu, the industry leader in automotive communication intelligence, announces the launch of The Doug Horner Show, an original series spotlighting timely, relevant dialogue across customer experience, agent performance, dealership culture, and innovation in retail automotive.
By CallRevu · Via GlobeNewswire · November 17, 2025
CallRevu Accelerates Growth with Acquisition by Astira Capital Partners
NEW YORK, Oct. 14, 2025 (GLOBE NEWSWIRE) -- CallRevu, the automotive industry’s leading call intelligence platform, today announced that it has been acquired by Astira Capital Partners, a private equity firm focused on scaling technology-enabled and data-driven services businesses. The acquisition marks a major milestone in CallRevu’s continued growth, providing the company with strategic support to expand its platform, deepen innovation, and further strengthen its position in the automotive ecosystem.
By CallRevu · Via GlobeNewswire · October 14, 2025
Everyone Loves TestTrack—Now It’s Smarter, Stronger, and Built for Even Bigger Wins
NEW YORK, Sept. 10, 2025 (GLOBE NEWSWIRE) -- With enthusiastic adoption from dealers nationwide, CallRevu’s industry-leading TestTrack platform has evolved—delivering smarter content, deeper insights, and personalized training paths that drive real results. What started as a performance coaching tool is now a full-scale training experience designed specifically for automotive.
By CallRevu · Via GlobeNewswire · September 10, 2025
CallRevu Launches RecruitTrack: A Smarter, Data-Driven Solution for Automotive Hiring
NEW YORK, April 09, 2025 (GLOBE NEWSWIRE) -- CallRevu, the industry leader in automotive communication solutions, proudly announces the release of RecruitTrack, a transformative new tool designed to streamline hiring processes and reduce employee turnover for dealerships. By expanding its platform capabilities to include recruiting intelligence, CallRevu now empowers dealers to hire smarter and train more effectively through an integrated workflow with TestTrack.
By CallRevu · Via GlobeNewswire · April 9, 2025
CallRevu Becomes the Automotive Industry’s Exclusive Pam Partner to Bring Next-Gen, Voice AI BDC Support Solutions, Transforming Customer Service for Dealerships
NEW YORK, Dec. 12, 2024 (GLOBE NEWSWIRE) -- CallRevu, the industry leader in automotive communication solutions, is proud to announce an exciting partnership with Pam, an innovative human-level, voice AI-powered receptionist and Business Development Center (BDC) support tool. This collaboration is set to further streamline and redefine customer communication in dealerships, offering enhanced call handling, multilingual support, and seamless 24/7 customer service.
By CallRevu · Via GlobeNewswire · December 12, 2024
CallRevu Unveils CallCoach: The Next Generation of Real-Time Call Analytics & Performance Improvement
NEW YORK, Dec. 04, 2024 (GLOBE NEWSWIRE) -- CallRevu, the industry leader in automotive communication solutions, proudly announces the launch of CallCoach, the ultimate ride-along for instantaneous, real call evaluation and feedback. Available starting December 17, CallCoach revolutionizes the way all your calls are analyzed, delivering insights and actionable recommendations allowing you to enhance skills for the outcomes you want.
By CallRevu · Via GlobeNewswire · December 4, 2024
CallRevu Expands TestTrack – Now Available to All Dealerships Nationwide, Featuring New Challenges for Service Teams
BALTIMORE, Oct. 16, 2024 (GLOBE NEWSWIRE) -- CallRevu, the industry leader in communication intelligence for automotive dealerships, has expanded availability of TestTrack, its AI-driven, customizable training platform. Following a successful launch last month, TestTrack is now available to dealerships everywhere, empowering more teams to elevate their performance with immersive, real-world practice.
By CallRevu · Via GlobeNewswire · October 16, 2024
CallRevu Integrates with Reynolds FOCUS to Elevate Dealership Communication
Boosting Automotive Communication with Seamless CallRevu Integration
By CallRevu · Via GlobeNewswire · October 8, 2024
CallRevu Unveils TestTrack – The Automotive Industry’s First Customizable, AI-Driven Training Platform for Targeted Performance Improvement
“Practice doesn’t make perfect. Perfect practice makes perfect.”   –Vince Lombardi
By CallRevu · Via GlobeNewswire · September 9, 2024
CallRevu Releases Updated GA4 eBook and Announces Upcoming Webinar on Google Business Profile Changes
BALTIMORE, July 16, 2024 (GLOBE NEWSWIRE) -- CallRevu, a leading provider of communication solutions for automotive dealerships, is excited to announce the release of an updated eBook on Google Analytics 4 (GA4) and an upcoming webinar addressing significant changes to Google Business Profiles.
By CallRevu · Via GlobeNewswire · July 16, 2024
CallRevu Acquires TotalCX: A Strategic Move to Redefine Industry Standards and Automotive Customer Excellence
BALTIMORE, May 14, 2024 (GLOBE NEWSWIRE) -- In a strategic industry leadership initiative, CallRevu, a premier entity in the automotive communication intelligence sector, has announced the acquisition of TotalCX, a leading call management platform and integrated hosted telephony solution. This pivotal integration establishes CallRevu as the leading force in the industry, poised to drive transformative changes and deliver unprecedented value to clients and stakeholders alike.
By CallRevu · Via GlobeNewswire · May 14, 2024
CallRevu Welcomes Merchant Centric to the Center of Excellence, Enhancing Automotive Retail Reputation Management and Customer Insights
By CallRevu · Via GlobeNewswire · May 2, 2024
CallRevu Announces TestTrack – Industry-First AI-Driven Two-Way Audio & Video Immersive Training Exclusively for Automotive Dealerships
By CallRevu · Via GlobeNewswire · April 11, 2024
Revolutionizing Customer Engagement: Combatting Spam, Elevating Automotive Dealership Outreach
BALTIMORE, March 18, 2024 (GLOBE NEWSWIRE) -- In an era where communication channels are inundated with an overwhelming number of unsolicited messages, the automotive industry faces a unique challenge. Recent statistics have found that nearly 26% of all phone calls in the U.S. are classified as spam, creating a massive obstacle for the once straightforward process of outbound calling. For automotive dealerships, this presents a critical obstacle in reaching potential customers, as genuine outreach efforts are often bundled into the growing spam pool.
By CallRevu · Via GlobeNewswire · March 18, 2024
CallRevu Launches Center of Excellence, Setting New Standards in Automotive Communication Technology
BALTIMORE, Feb. 15, 2024 (GLOBE NEWSWIRE) -- In an innovative step for the automotive communication technology industry, CallRevu has announced the launch of its Center of Excellence (COE). This groundbreaking initiative redefines innovation and customer satisfaction benchmarks in the sector.
By CallRevu · Via GlobeNewswire · February 15, 2024