Articles from Circuitry.ai
Circuitry.ai, an AI-native leader in service and warranty decision intelligence, and Service Xcelerator (SXCL), a pioneering AI-powered software company that automates claims, improves accuracy in dispatch, and provides real-time customer insights, today announced a strategic partnership designed to deliver a comprehensive service and warranty platform for Consumer product manufacturers, OEMs, and TPAs.
By Circuitry.ai · Via Business Wire · November 17, 2025
Circuitry.ai, the Decision Intelligence company enabling Autonomous Service Journeys for manufacturers of complex and mission-critical equipment, today announced it has closed its seed financing round led by DeepWork Capital, a leading early-stage venture capital firm based in Central Florida. DeepWork is joined by co-investors Florida Opportunity Fund, Lasagna, and Lookout Ventures, expanding Circuitry.ai’s network of strategic investors as the company scales its platform.
By Circuitry.ai · Via Business Wire · October 1, 2025
Takeuchi-US, a global leader in compact construction equipment, announced today the deployment of the Circuitry.ai Service AI Advisor on Takeuchi-us.com to give customers direct, on-demand answers to service and product questions, replacing traditional call center interactions.
By Circuitry.ai · Via Business Wire · August 21, 2025
Circuitry.ai announced that Kingspan Light + Air North America, a division of Kingspan Group PLC, and the global leader in daylighting, ventilation and smoke management solutions for the sustainable built environment, has gone live with Circuitry.ai Product AIdvisor to transform how its sales and architectural support teams access and apply product knowledge. This AI-powered solution enables real-time, accurate answers to product questions, empowering frontline teams to better serve customers and accelerate sales cycles.
By Circuitry.ai · Via Business Wire · August 15, 2025
At the Field Service USA conference, Circuitry.ai proudly announces the launch of its Decision Intelligence Platform 25.1, a significant advancement in AI-powered solutions tailored for discrete manufacturers. This release expands the capabilities of Service AI Advisor, Parts AI Advisor, and Warranty AI Specialist, empowering manufacturers to achieve higher accuracy, productivity, and operational efficiency across their service operations.
By Circuitry.ai · Via Business Wire · April 21, 2025

Circuitry.ai, the leader in AI-powered decision intelligence solutions, announced the 24.2 product release with a focus on Service AIdvisor, an innovative conversational AI solution designed for manufacturers and their service network to improve productivity, product uptime, and service experience.
By Circuitry.ai · Via Business Wire · July 30, 2024

Circuitry.ai, a pioneer in Decision Intelligence solutions, announces the launch of Product AIdvisor, an innovative conversational AI solution to revolutionize customer interactions and sales performance.
By Circuitry.ai · Via Business Wire · April 22, 2024

Circuitry.ai, a provider of innovative Enterprise AI as a Service applications to analyze, augment, and automate impactful decisions, is proud to announce the addition of Dr. Lorien Pratt – an internationally recognized expert and an author of multiple books – as an advisor. Dr. Pratt will play a key role in guiding Circuitry.ai’s product strategy and promoting industry adoption.
By Circuitry.ai · Via Business Wire · February 20, 2024